BlueOwlCreative » Topic: Savia Customization does not save & publish

Savia Customization does not save & publish

sanavarma — Wed, 03 Feb 2016 08:19:45 +0000

Hello. The problem I’m having is that some of the changes I make in appearance > customize do not save & publish. For example colors (trying to change theme main color does not save) and changes to navigation. Would you have an idea on where to look for the issue?

(The site was originally on a test server where all such changes could be completed, so highly possibly something went wrong in the transfer to the final destination)

Reply To: Savia Customization does not save & publish

BlueOwl — Wed, 03 Feb 2016 08:48:13 +0000

Hi again,

Do you get any errors at Save? Sounds strange indeed, do the other options save (like website name etc.) under Customize? Also check for any JS errors with your Console.

Reply To: Savia Customization does not save & publish

sanavarma — Wed, 03 Feb 2016 08:59:41 +0000

This reply has been marked as private.

Reply To: Savia Customization does not save & publish

BlueOwl — Wed, 03 Feb 2016 15:11:15 +0000

Hi again,

Indeed, same result from here.
I see you have done some modifications to the theme files, could that be causing it, could you try with a clean Theme version? It could be something environment specific as well since it worked ok on your dev machine…

Reply To: Savia Customization does not save & publish

sanavarma — Mon, 08 Feb 2016 07:32:18 +0000

Alright, in the end the problem was caused by a social media feed -plugin. Disabling it allowed the save & publish to function again. Strange, as it didnt cause a problem in the dev. Nevertheless, I thought I’d mention here in case someone happens upon a similar problem.

Reply To: Savia Customization does not save & publish

BlueOwl — Mon, 08 Feb 2016 08:27:29 +0000

Thanks for sharing this!