BlueOwlCreative » Topic: Unable to Save – textbox http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/feed/ Sat, 18 Jul 2026 11:16:12 +0000 http://bbpress.org/?v=2.5.3-5249 en-US http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32942 <![CDATA[Unable to Save – textbox]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32942 Wed, 30 May 2018 07:25:01 +0000 rabbitw I’ve taken over support for a site that I didn’t build.

Weird issue that I’m unable to Save a textbox in the Visual Builder. The textbox box opens but no content is shown if I click on one of the other tabs, then go back to the general tab, the content appears again.

I bought the theme, updated all the plugins – same problem.

WordPress 4.9.6
Php 7.0.30
Fortuna 2.10

Tried deactivating plugins but nothing seems to work. I’m a bit lost as to what’s causing this.

Chris

]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32943 <![CDATA[Reply To: Unable to Save – textbox]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32943 Thu, 31 May 2018 06:31:48 +0000 BlueOwl Hi Chris,

Please send over the credentials so I can take a look at what might be causing it.Make sure you point to the URL and text box in question. Thanks!

]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32955 <![CDATA[Reply To: Unable to Save – textbox]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32955 Tue, 05 Jun 2018 04:08:15 +0000 rabbitw http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32958 <![CDATA[Reply To: Unable to Save – textbox]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32958 Tue, 05 Jun 2018 06:46:16 +0000 BlueOwl A verification code has been sent to the email address associated with your account.
:(

]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32959 <![CDATA[Reply To: Unable to Save – textbox]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32959 Tue, 05 Jun 2018 07:47:47 +0000 rabbitw http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32963 <![CDATA[Reply To: Unable to Save – textbox]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32963 Thu, 07 Jun 2018 07:10:26 +0000 BlueOwl Check your JS console in DEV TOOLS, you have a few JS errors, most likely those cause the content not to save. From what I see they are related to some tooltip, this is probable added by one of your plugins, I would disable them one by one to see what’s causing it then find an alternative of the incompatible plugin.

]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32967 <![CDATA[Reply To: Unable to Save – textbox]]> http://blueowlcreative.com/support_wp/forums/topic/unable-to-save-textbox/#post-32967 Thu, 07 Jun 2018 15:29:35 +0000 rabbitw Fixed thanks.

Seems the Facebook likebox causes the javascript errors. Thanks for your help.

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