BlueOwlCreative » Topic: Missing Shortcode Icons in Editor http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/feed/ Fri, 17 Jul 2026 11:16:23 +0000 http://bbpress.org/?v=2.5.3-5249 en-US http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-22346 <![CDATA[Missing Shortcode Icons in Editor]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-22346 Tue, 14 Jul 2015 22:39:16 +0000 envirologek After installing the theme, there were additional options/customization tools available in the wordpress dashboard under Products. Upon creation of new users for the platform, the shortcode icons are lost, none of the theme options related to it are available, and the panel only shows the regular wordpress tools.

I have tried to reinstall the theme both by dropping the original theme files over the current ones using FTP, as well as through the native wordpress theme handler.

Did we do something to remove those features by creating new users and removing the original one? All users are administrators and none show the missing tools. I can’t find anything on this in the documentation or in the forums so far.

I have backed up the database and all files for the installation, so I am just looking to see where I can go from here.

]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-22348 <![CDATA[Reply To: Missing Shortcode Icons in Editor]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-22348 Wed, 15 Jul 2015 07:52:13 +0000 BlueOwl Hi there,

The theme does not support Visual composer. What tools are you missing?
Are you using the latest version that is on ThemeForest?
Please send a URL with user/pass in a private message and describe your issues precisely please.

]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-22349 <![CDATA[Reply To: Missing Shortcode Icons in Editor]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-22349 Wed, 15 Jul 2015 16:16:23 +0000 envirologek http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-22350 <![CDATA[Reply To: Missing Shortcode Icons in Editor]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-22350 Wed, 15 Jul 2015 20:53:31 +0000 BlueOwl You must have toggled your toolbar off … last icon on the first line before the Revslider dropdown. Click on it. :)

]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-28597 <![CDATA[Reply To: Missing Shortcode Icons in Editor]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-28597 Fri, 20 May 2016 19:55:23 +0000 gmomo This helps you to see the shortcuts but the link to the short code is missing for me

]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-28617 <![CDATA[Reply To: Missing Shortcode Icons in Editor]]> http://blueowlcreative.com/support_wp/forums/topic/user-created-missing-wordpress-theme-tools-products/#post-28617 Mon, 23 May 2016 15:59:53 +0000 BlueOwl Which shortcode is missing?

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