BlueOwlCreative » Topic: Demo Import Not Working https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/feed/ Thu, 11 Jun 2026 00:57:07 +0000 http://bbpress.org/?v=2.5.3-5249 en-US https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34988 <![CDATA[Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34988 Mon, 27 Jul 2020 21:50:15 +0000 contact@earningwise.com I have all of the PHP settings set up beyond the recommended settings and the import is still not working. Please help. I need to get this installed for my client. There is nothing that the hosting provider can do. All of the settings are maxed out.

max_execution_time
300

max_input_time
-1

memory_limit
512M

post_max_size
128M

upload_max_filesize
512M

Thank you.

]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34989 <![CDATA[Reply To: Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34989 Tue, 28 Jul 2020 19:03:02 +0000 contact@earningwise.com Website is http://gtg.ewnewsite.com/

]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34990 <![CDATA[Reply To: Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34990 Wed, 29 Jul 2020 09:14:34 +0000 BlueOwl Did you confirm with the hosting that the limitations were raised?
Sometimes they are low level so even if you change these in the code they don’t do much…

]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34991 <![CDATA[Reply To: Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34991 Wed, 29 Jul 2020 13:40:59 +0000 contact@earningwise.com Yes. They are changed. I have never had this issue after raising all of the threshold on the 100+ websites that I have built.

Is there a faster form of communication for support than this? I can’t wait 2 days every time to get an answer as I am on a time constraint to get this site done for my client.

In the past, all of the other support systems allow me to send the link/username/password to fix the demo install issues if they have any.

]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34992 <![CDATA[Reply To: Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34992 Fri, 31 Jul 2020 13:27:26 +0000 BlueOwl Hi again,

Sure, go ahead and send your User/pass (in a private reply) so I can take a look at the backend. If the limits are raised you should have no trouble importing the Demo content, did you get an error of some sort while trying to import it, what do the server logs say?

]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34993 <![CDATA[Reply To: Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34993 Fri, 31 Jul 2020 13:30:15 +0000 BlueOwl One way to be sure is to run the import on a local machine (with all limits being raised for sure), then create a Duplicator copy of the whole website which you then upload and run on your production server. As for the communication, I appologize for the delay but it’s a vacation season and we are running on a limited work-time schedule…

]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34994 <![CDATA[Reply To: Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34994 Fri, 31 Jul 2020 14:37:18 +0000 contact@earningwise.com https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34995 <![CDATA[Reply To: Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34995 Sun, 02 Aug 2020 08:10:31 +0000 BlueOwl Sure thing, I just tried the import too, the error you are getting isn’t a result of the limitations… This is what I got:

This site can’t be reached
The connection was reset.

I switched on error logging in your wp-config.php file, but no error get’s logged…
You have to check the server logs at a lower level (your cpanel) or ask the hosting for the logs, so we know the actual reason for the failing operation. IT seems to happen pretty quick though so it should be a server error of some sort. Let me know so I can try to assist further.
Btw is this a shared hosting or your own machine? Have you tried importing the demo locally?

]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34996 <![CDATA[Reply To: Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34996 Sun, 02 Aug 2020 21:46:35 +0000 contact@earningwise.com https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34998 <![CDATA[Reply To: Demo Import Not Working]]> https://blueowlcreative.com/support_wp/forums/topic/demo-import-not-working/#post-34998 Sun, 02 Aug 2020 23:20:12 +0000 contact@earningwise.com