BlueOwlCreative » Topic: Retina logo doesn't show

Retina logo doesn't show

hhuchon — Tue, 23 Aug 2016 08:38:59 +0000

Hi there,

In the header section, non-retina logo is fine, but when I look on a retina screen than I get a “no image” icon. Have you ever had this issue before ? Thanks a lot for your help.

Reply To: Retina logo doesn't show

BlueOwl — Wed, 24 Aug 2016 06:52:20 +0000

Hi there,

Your URL please?

Reply To: Retina logo doesn't show

hhuchon — Wed, 24 Aug 2016 08:20:29 +0000

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Reply To: Retina logo doesn't show

BlueOwl — Mon, 29 Aug 2016 06:58:46 +0000

Thanks,

Let me take a look at your user pass too in a private reply, please so I can see what’s going on in the backend.

Reply To: Retina logo doesn't show

hhuchon — Mon, 29 Aug 2016 17:29:55 +0000

This reply has been marked as private.

Reply To: Retina logo doesn't show

BlueOwl — Tue, 30 Aug 2016 06:39:25 +0000

Thanks,

It’s the “@” symbol in the file name that breaks it, can you reupload the file without that symbol in its name and try again?

Reply To: Retina logo doesn't show

hhuchon — Tue, 30 Aug 2016 07:19:10 +0000

Thanks for your answer.
After this change, I still have some problems.
First, I’ve only updated the name of the transparent header logo : at this moment the logo was there on retina screen, but half its size.
Then, I’ve updated the main header logo’s name. Now, when you load the page, the logo in transparent header is twice big as it should be, you have to scroll down to get it at its normal size …

Thank you very much for your help

Reply To: Retina logo doesn't show

BlueOwl — Tue, 30 Aug 2016 14:35:20 +0000

Hi again,

Add this to your Theme options->Custom CSS:

.logo_img img {
max-width: 250px;
}

Sometimes the Retina logo doesn’t get resized correctly so this small patch is needed in order to place it correctly into the fluid header. Let me know if that fixes your issue.